Policies

a) Personal information
For the purposes of this Policy, the term “personal information” refers to information that identifies a physical person. Any action related to an online booking, registration, sending of a curriculum vitae or a contact form requires the voluntary transmission of your personal information. When this information is required mandatory to process your request, you are notified.

Among this information, Khlozy Holding collects:

• Last name and first name
• Sex
• Address of residence
• Email address
• Phone number
• Credit Card Number

Please note that this list is not exhaustive and may be subject to change without notice.

b) Non-personal information
For the purposes of this Policy, the term “non-personal information” refers to anonymous information that is usually recorded by Internet servers, such as Internet Protocol address (IP address), date and time of access, as well as the operating system and the browser used by the Internet user.

Demographic statistics on our visitors (age group, country of residence, language of correspondence, etc.) and their browsing habits (pages viewed, number of visits, duration of consultation, etc.) are also considered as non-personal information.

Khlozy Holding collects such information, primarily through cookies. Cookies are small data files that a browser installs on a user’s computer hard drive the first time they visit a website.

User data is collected to allow Khlozy Holding to provide its products and services as well as for the following purposes: advertising, behavioral analysis and statistics, contact with a client, interaction with social networks and external platforms, registration and authentication, response to comments, marketing and targeting according to visiting habits.

a) Personal information
Contact information
The contact details provided voluntarily by the users of the khlozyholding.ca website can be used for the following reasons: to confirm a booking, to send information about the products and services of our company, to get in touch with them, if necessary, understand their needs and obtain their level of satisfaction through a survey.

b) Non-personal information
Cookies
The use of cookies allows Khlozy Holding to compile statistics which are used to analyze its website traffic and create advertisements.

Analytical tools
Our company uses the Google Analytics audience analysis tool to obtain demographic statistics on its visitors and statistics on their browsing habits. We may also use this data to better understand their behavior or to improve the structure of our khlozyholding.ca site. In addition, Google Analytics allows us to profile our current or potential customers, in order to improve our product and service offering.

To collect anonymous information and produce statistical reports, Google Analytics may use cookies, but without identifying you personally.

Advertising and Marketing

Our company uses the Google AdWords and Facebook Ads advertising tools to promote its products and services on the search engines as well as to increase traffic to its khlozyholding.ca site. These tools use cookies and other technologies to track and analyze data, assess the popularity of content, better understand the online activities of Internet users and publish targeted advertisements (which take into account areas of interest, site visits or demographics). The way Khlozy Holding uses Google AdWords and Facebook Ads allows it to tailor its marketing practices to better meet the needs of its customers and display ads that the company believes may be of interest to them.

Disabling cookies

Any user can activate or deactivate the use of cookies by Google. To do so, go to the following address: https://support.google.com/accounts/answer/61416?hl=en

You can also opt out of serving interest-based or demographic ads on Google by visiting Ads Preferences Manager. When you turn off this setting, ads are not blocked. They still appear, but they usually don’t relate to your interests, demographics, or the sites you’ve visited.